Privacy Policy

Last updated: December 24, 2024

TripDocHub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Account Information: When you sign in, we collect your name and email address through our authentication provider.

Travel Documents: Documents you upload or forward to your TripDocHub email address, including PDFs and images of booking confirmations, tickets, and reservations.

Trip Information: Trip names, dates, and destinations you create within the app.

Usage Data: Information about how you interact with the app to improve our services.

How We Use Your Information

We use your information to:

• Process and parse your travel documents using AI to extract booking details
• Organize your documents into trips automatically based on dates
• Store your documents securely so you can access them anytime
• Provide customer support and respond to your inquiries

Third-Party Services

We use the following third-party services:

• Authentication Providers: For secure sign-in (Google, Microsoft, Apple)
• Mailgun: To receive emails forwarded to your unique TripDocHub email address
• OpenAI: To parse and extract information from your travel documents
• Cloud Storage: To securely store your uploaded documents

Data Security

We implement appropriate security measures to protect your personal information, including encrypted connections (HTTPS) and secure cloud storage.

Your Rights

You have the right to:

• Access your personal data stored in the app
• Delete your account and all associated data
• Export your documents
• Opt out of email forwarding by not using the feature

Data Retention

We retain your data for as long as your account is active. When you delete your account, all your personal data, trips, and documents are permanently removed from our systems.

Children's Privacy

TripDocHub is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@in.mytripdochub.com